If you have been requested by a FarmBot staff person to create a diagnostic report, here is how to do it:

  1. Navigate to the device page of the web app.
  2. In the device widget, open up the diagnostic reports panel.
  3. Click Record Diagnostic

This will create a snapshot of your FarmBot’s system information (including user and device identity) and upload it to the web app’s database. The report will then show up in your web browser with a 5-character report code, for example: Report xxxxx.

If requested, please provide the 5-character report code to a FarmBot staff person so that they may look up relevant data to help identify and fix any issues.

To delete old diagnostic reports, click the X button.